Shipping policy
Quorum Shipping Policy
At Quorum, we believe you shouldn't have to pay extra to get your hydration and recovery essentials. That’s why we offer Free Domestic Shipping on every single order, no minimums required.
1. Shipping Rates & Timing
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Cost: Always FREE for domestic orders.
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Processing + Handling Time: Orders are processed within 24 hours.
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Transit Time: Once shipped, your package will typically arrive within 3–5 business days.
2. Order Tracking
We keep you informed every step of the way:
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Order Confirmation: You will receive an email immediately after placing your order.
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Shipping Confirmation: Once your order leaves our facility, you’ll receive a second email containing your tracking number.
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Real-Time Updates: You can track your package at any time by visiting our Order Tracking Page.
Gemini said
Got it. That makes sense—you're giving them a small grace period before the order hits the fulfillment floor. Let's sharpen that section to make the 24-hour cutoff crystal clear so there’s no confusion for the customer.
Here is the updated Order Modifications section and the full policy for your records:
Quorum Shipping Policy
Last Updated: February 26, 2026
At Quorum, we believe you shouldn't have to pay extra to get your hydration and recovery essentials. That’s why we offer Free Domestic Shipping on every single order, no minimums required.
1. Shipping Rates & Timing
-
Cost: Always FREE for all domestic orders.
-
Processing Time: Orders are processed within 24 hours.
-
Transit Time: Once shipped, your package will typically arrive within 3–5 business days.
2. Order Tracking & Communication
We keep you informed every step of the way:
-
Order Confirmation: You will receive an email immediately after placing your order.
-
Shipping Confirmation: Once your order leaves our facility, you’ll receive a second email containing your tracking number.
-
Track Your Order: You can monitor your delivery status at any time on our Order Tracking Page.
3. Order Edits & Address Accuracy
We want to get your supplements to you as fast as possible. Because of our rapid fulfillment cycle:
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24-Hour Edit Window: If you need to change a quantity or address, you must contact us within 24 hours of placing your order.
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No Edits After 24 Hours: Once the 24-hour processing window has passed, the order is locked into our system and cannot be edited or cancelled. * Customer Responsibility: It is the customer's responsibility to ensure the shipping address is entered correctly at checkout. Quorum is not responsible for orders delivered to an incorrect address provided by the customer.
4. Lost or Stolen Packages
If your tracking information shows that your package was delivered but you haven't received it, please wait 24 hours (as carriers sometimes mark items "delivered" early). If it still hasn't arrived, please contact the carrier directly or reach out to our support team at support@quorumnutrition.com.